                              Shipping & Returns Q&A

Shipping

How much does shipping cost?

Shipping costs will be determined at checkout.

How long will it take to get my items?

Delivery will be determined upon what is chosen at checkout. Approximate delivery dates will be given before customer checks out and depending upon which shipping deliverer customer chooses.

How can I track my purchase?

Purchased orders will be provided a tracking number and can be tracked through the chosen shipper at the time of purchase. An email will be sent providing your tracking number.

Where do you ship to?

Currently, product will ONLY be shipped if resided in the United States and Canada. No international shipping is provided at this time. BUT will change in the future, so please come back offen and check in on the status of our shipping. 

Returns and Exchanges

What's your return policy?

Thank you for shopping at Serendipity-Arts.com. 
If for any reason you are not completely satisfied with a purchase, we invite you to review our policy on Refunds and Returns.

What if I received a product that's broken or damaged?

Please refer to our Returns and Exchange Policy. Items damaged may vary due to specific item purchased.

Payments

Allowed Payment Methods

Payments allowed are as follows:
- Visa
- Mastercard
- American Express
- Discover
- JCB
- PayPal